Dolores O'Rourke, Ambulatory Application Analyst

Name (pronouns)
Dolores O'Rourke (she/her)
Department/Division
Clinical Systems
Years at UCSF
18
Role in technology
Ambulatory Application Analyst
Man and woman in front of old building and a fountain
What technology project(s) have you worked on that you are most proud of?

Dialysis implementation - my first implementation as an analyst Result routing error queue improvements that have been adopted by Epic and they are spreading it as standard work across multiple organizations Provider off-boarding workflow to redirect future results for departing providers Umbrella referrals - currently ongoing effort to partner with specialties to design a one stop shop for referrals.

How has technology helped you achieve a goal within your role or department?

I use multiple forms of technology daily. I wouldn't be able to function without technology.

What’s your favorite aspect of your role at UCSF and why?

I started working in clinics and have had multiple roles that have allowed me to continuously grow and apply my skills to create a more efficient friendly APeX experience for users in various roles.

What’s one ‘fun fact’ about you that not many people know?

I am introvert. I test myself daily in my line of work as many people don't believe that about me. Also, I really enjoy cooking a good meal for my loved ones.

What do you like to do when you’re not at work?

Spend time with my family. Kids grow up too fast. I have grown and school age kids and a grandbaby. Spending time with them is my happy place.

If you could learn anything, what would that be?

I would love to learn and practice speaking a new language.